Questions, answered plainly.

Our standard home cleaning includes dusting, vacuuming, mopping, bathroom and kitchen cleaning, wiping down surfaces, and general tidying. We focus on high-traffic areas to keep your home fresh and clean.

It depends on your needs! We offer one-time, weekly, bi-weekly, and monthly cleaning options. Many customers prefer bi-weekly cleanings to maintain a consistently clean home.

No, we bring our own professional-grade cleaning products and equipment. However, if you prefer us to use specific products, just let us know!

We do our best to send the same cleaners for recurring services to ensure consistency. If a change is necessary, rest assured that all of our cleaners are trained to the same high standards.

It’s up to you! Many customers prefer to leave a key or provide access instructions. Our trusted team will clean your home while you go about your day.

We understand that plans change. Let us know as early as you can and we’ll help you reschedule or cancel. Read the cancellation policy.

Standard cleanings do not include inside appliances, but we can add this as an extra service. Let us know if you’d like your oven, fridge, or other appliances cleaned!

Booking starts online. Send a cleaning request with your preferred date and arrival window, and we’ll confirm availability and details with you. A request is not a confirmed appointment until we reach out.

If you need a last-minute clean, send a request or contact us as soon as possible and we’ll do our best to accommodate it. Same-day availability can’t be guaranteed, and we’ll confirm what’s possible.